Member of Business Staff - Deployment Strategist

Eragon; San Francisco (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Eragon is seeking a Deployment Strategist to work with customers to turn promising AI use cases into practical, measurable deployments. You’ll connect customer problems to product capabilities, help configure workflows, and bring what you learn back to the Eragon team.

In this fast-paced, analytical role you will lead discovery, identify automation opportunities, coordinate integrations, define success metrics, and guide testing, rollout, and adoption across customer sites.

Qualifications

• Track record solving ambiguous, high-stakes problems in fast-paced, analytical settings.
• Structured problem-solving to break down complex customer problems.
• Commercial judgment and ability to move business outcomes.
• Proven project management and stakeholder skills.
• Ability to learn new software, APIs, and enterprise workflows.
• Experience with AI products, automation, or enterprise integrations is a plus.

Responsibilities

• Lead discovery to understand a customer’s processes, systems, goals, and constraints.
• Identify workflows good for agent-based automation.
• Coordinate setup of context, tools, and integrations with customer and Eragon teams.
• Define success measures and validate results against representative tasks.
• Guide testing, rollout, user feedback, and adoption.
• Document repeatable deployment patterns and surface product gaps or risks.

Skills

Ambiguity handling

Structured problem solving

Commercial judgment

Project management

Stakeholder management

Learning new software

AI product experience

Job description

About Eragon

Eragon is an Applied AI lab building an AI platform that powers self-improving agents for business enterprise. We’re working on memory, runtime, integrations, and product experience that make agents useful, reliable, and governable in real-world settings.

About the role

As a Deployment Strategist, you’ll work with customers to turn promising use cases into practical, measurable deployments. You’ll connect customer problems to product capabilities, help configure and validate workflows, and bring what you learn back to the Eragon team.

What you’ll do

• Lead discovery to understand a customer’s processes, systems, goals, and constraints.

• Identify workflows that are good candidates for agent-based automation.

• Coordinate setup of relevant context, tools, and integrations with customer and Eragon teams.

• Define success measures and help validate results against representative tasks.

• Guide testing, rollout, user feedback, and adoption.

• Document repeatable deployment patterns and surface product gaps or risks.

What we’re looking for

• A track record of solving ambiguous, high-stakes problems in a fast-paced analytical environment—strategy, finance, operations, or another rigorous, deadline-driven setting.

• Strong structured problem-solving: you can break a messy customer problem into a clear plan, and you know when the plan needs to change.

• Sound commercial judgment—you read a business situation quickly and can reason about where value is created and what will actually move the needle.

• Strong project management and stakeholder skills; comfortable driving business leaders and technical teams toward a decision.

• Comfort learning new software, APIs, and enterprise workflows.

• Experience with AI products, automation, or enterprise integrations is a plus.