Member Loan Advisor - Flexible Schedule

Shell Federal Credit Union; Deer Park (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Shell Federal Credit Union in Deer Park, TX, is seeking a Full Time Loan Officer to deliver exceptional member service and process loan applications accurately.

Responsibilities include assessing member needs, explaining products and services, cross-selling relevant credit union solutions, and ensuring compliance with policies, including BSA; the role demands flexibility in shifts and a 40-hour week with overtime as needed.

Qualifications

• Knowledge of credit union products and services.
• Welcoming and helpful demeanor.
• Extensive personal contact with others and handling sensitive information.
• Professional verbal communication skills.
• Ability to work in an open-concept workspace/environment.

Responsibilities

• Provide exceptional member service in response to member needs and requests.
• Cross-sell credit union products and services based on member needs.
• Interview, originate, and process loan applications.
• Explain products and services and direct members to appropriate teams when needed.
• Maintain confidentiality of member information and comply with policies.

Skills

Knowledge of credit union products

Welcoming demeanor

Extensive personal contact

Professional verbal communication

Open-concept workspace

Education

High school diploma or GED

Job description

Shell Federal Credit Union in Deer Park, TX, is seeking a Full Time Loan Officer to deliver exceptional member service and process loan applications accurately.

Responsibilities include assessing member needs, explaining products and services, cross-selling relevant credit union solutions, and ensuring compliance with policies, including BSA; the role demands flexibility in shifts and a 40-hour week with overtime as needed.