Member Lending Advisor

First Alliance Credit Union; Rochester (MN); On-site; USD 29,000 - 39,000; Full time

Job summary

First Alliance Credit Union in Rochester, MN is seeking a Member Lending Advisor to guide members through the lending process, originate consumer loans, and provide financial education within a relationship-driven service model.

This role emphasizes listening to members and understanding their goals, connecting them with products that fit their bigger financial picture, and collaborating with branch teams to ensure an exceptional member experience.

Qualifications

• 3+ years in member service or financial services.
• At least 1 year of lending experience.
• Proven ability to build relationships and trust.
• Strong communication and listening skills.
• Track record of meeting goals.
• Ability to thrive in fast-paced, member-focused environment.
• Comfort using technology and learning new systems.

Responsibilities

• Work with members to understand financial needs and identify lending solutions that fit
• Originate consumer loans and work toward individual lending and growth goals
• Guide members through the lending process from conversation to closing
• Provide financial education that helps members make confident, informed decisions
• Build strong member relationships through meaningful conversations and consistent follow-up
• Identify deposit products and additional services that can support a member's financial goals
• Partner with teams across the Credit Union to connect members with the right resources
• Support your branch team and help create an exceptional member experience

Skills

Member service

Lending experience

Relationship building

Communication skills

Goal oriented

Job description

Listen to their story. Find the right solution. Make an impact.

Location:

Rochester, MN- 37th St Branch

Starting pay:

$24.21 Hourly/Non-Exempt; There will be an increase of base pay based on skills and experience.

First Alliance Credit Union is seeking a Member Lending Advisor to help members turn financial goals into possibilities through lending, education, and meaningful relationships.

This is a relationship-driven lending role for someone who enjoys getting to know people, understanding what they're working toward, and finding solutions that truly fit. You'll guide members through the lending process, provide financial education, build lasting relationships, and connect members with products and resources that support their bigger financial picture.

What You’ll Do

• Work with members to understand their financial needs and identify lending solutions that fit
• Originate consumer loans and work toward individual lending and growth goals
• Guide members through the lending process from conversation to closing
• Provide financial education that helps members make confident, informed decisions
• Build strong member relationships through meaningful conversations and consistent follow-up
• Identify deposit products and additional services that can support a member's financial goals
• Partner with teams across the Credit Union to connect members with the right resources
• Support your branch team and help create an exceptional member experience

Why You’ll Love It

This is lending with a purpose. You won't just process transactions or move members through an application, you'll listen to their stories, help them understand their options, and find possibilities that can make a real difference. You'll have the opportunity to build relationships, grow your lending expertise, achieve meaningful goals, and see the impact of your work every day.

Requirements:

What You’ll Bring

• 3+ years of member service, financial services, or related experience
• At least 1 year of lending experience
• A proven ability to build relationships and earn trust
• Strong communication and listening skills
• A track record of working toward and achieving goals
• Ability to thrive in a fast-paced, member-focused environment
• Comfort using technology and learning new systems and tools

How You Show Up

• You listen first and look for solutions that genuinely fit
• You're motivated by goals and take ownership of your results
• You build trust through integrity, follow-through, and genuine relationships
• You're curious, coachable, and always looking for ways to grow
• You support your teammates and contribute wherever you're needed
• You embody our values of Passion, Presence, and Persistence
• You believe in our mission: We show up. We listen to your story. We provide possibilities.