Member-Focused Financial Services Rep | Sales & Service

CPM Federal Credit Union; Battery Marina Village (SC); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

401(k) match

Educational assistance

Ongoing professional development

Wellness programs

Job summary

CPM Federal Credit Union in Beaufort-Port Royal is seeking a Financial Services Representative to deliver outstanding member service while driving cross-sell of credit union products. You’ll handle inquiries on accounts, loans, payments, transfers, and rates, and you’ll use your courtesy and expertise to resolve questions quickly.

The role requires a Monday-Thursday 8am-5pm and Friday 8am-6pm schedule, with starting pay of $22.50 per hour and a monthly incentive plan.

Qualifications

• Minimum high school diploma or equivalent.
• Strong customer service and communication skills.
• Sales aptitude and cross-selling abilities.

Responsibilities

• Provide top-notch member service.
• Handle a wide range of member inquiries including accounts and loans.
• Assist with payments, transfers, interest rates and certificates.
• Resolve member questions accurately and promptly.

Skills

Customer service

Communication

Problem solving

Sales

Credit Union loan services knowledge

Education

High school diploma or equivalent

Job description

CPM Federal Credit Union in Beaufort-Port Royal is seeking a Financial Services Representative to deliver outstanding member service while driving cross-sell of credit union products. You’ll handle inquiries on accounts, loans, payments, transfers, and rates, and you’ll use your courtesy and expertise to resolve questions quickly.

The role requires a Monday-Thursday 8am-5pm and Friday 8am-6pm schedule, with starting pay of $22.50 per hour and a monthly incentive plan.