Member Experience Specialist - Remote

AO Garcia Agency; Suffolk (VA); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Purpose with process

Work from home

Growth path

Coaching culture

Honest conversations

Job summary

AO Garcia Agency is seeking a remote team member to help families understand and set up protection options. This role offers flexible hours, mentorship, and clear expectations as part of a collaborative, purpose-driven environment.

You will work from home with a focus on communication, self-management, and integrity, contributing to a supportive team culture that prioritizes honest conversations and steady personal growth.

Qualifications

• Strong communication skills and ability to work autonomously.
• Comfort with remote work and self-management.
• Ability to thrive in a collaborative, coaching-focused team.

Responsibilities

• Collaborate with a remote team to help families understand and set up protection options.
• Engage in mentorship and maintain clear expectations with colleagues.

Skills

Communication

Self-management

Team habits

Integrity

Job description

Remote seat on a team that helps families understand and set up protection options.

Flexible hours. Mentorship. Clear expectations.

Offer

• 1. Purpose with a process — not vague “help people.”
• 2. Work from home.
• 3. A growth path if the numbers and the attitude are there.
• 4. Coaching instead of sink-or-swim.
• 5. Honest conversations only. No pressure theater.

Bring

• Communication skill
• Self-management
• Team habits
• A spine — integrity is not optional