Member Experience Specialist — Gym Front Desk

Excel Fitness; Fort Worth (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Excel Fitness is seeking a Member Services Representative for the Front Desk in Fort Worth, Texas. This full-time position requires monitoring club cleanliness and maintaining member satisfaction. Key tasks include handling cash transactions, communicating with members, and ensuring compliance with company standards. Candidates must be at least 18, have a high school diploma, and be CPR/AED certified, while showing strong communication and organizational skills. The work schedule is primarily 2 PM to 10 PM, including potential evening and weekend shifts.

Qualifications

• Must be at least 18 years of age.
• CPR Certification and AED Certification required before working alone.
• Must be comfortable standing for long periods.

Responsibilities

• Monitor and maintain club cleanliness and atmosphere.
• Audit and balance cash drawers daily.
• Provide a safe and secure environment for all members.

Skills

Communication skills

Team-oriented

Organizational skills

Critical thinking

Proficient in Microsoft Office

Education

High School Diploma or equivalent

Job description

Excel Fitness is seeking a Member Services Representative for the Front Desk in Fort Worth, Texas. This full-time position requires monitoring club cleanliness and maintaining member satisfaction. Key tasks include handling cash transactions, communicating with members, and ensuring compliance with company standards. Candidates must be at least 18, have a high school diploma, and be CPR/AED certified, while showing strong communication and organizational skills. The work schedule is primarily 2 PM to 10 PM, including potential evening and weekend shifts.