Member Experience Specialist

Walmart

Tomball (TX)

On-site

USD 23,000 - 34,000

Full time

3 days ago

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Benefits offered by this job

Health benefits

Live Better U education

401(k) matching

Stock purchase plan

Paid time off

Job summary

Walmart's Sam's Club in Tomball, TX is seeking a Front End Associate to deliver member service, operate checkout, and help members make informed purchases. You will verify memberships, assist with payments and returns, and promote Sam's Club products while maintaining a safe, well organized store.

The role offers competitive pay with hourly range $17.00–$25.00, comprehensive benefits including health, 401(k), tuition assistance, and paid time off; opportunities for training, development, and

Qualifications

Retail experience including operating front end equipment (cash register) and working with mobile retail applications.
Good communication and customer service skills to assist members.

Responsibilities

Provides member service and resolves member issues.
Maintains checkout area and processes member purchases.
Assists with payments, returns, refunds, and exchanges per policies.
Guides members on self-service technology and promotes Sam's Club products.
Ensures safety and security in the store, including safety sweeps.
Trains and mentors new associates on processes.
Maintains merchandise zones and assists with organizing stock.
Completes documentation and reports as required.

Skills

Retail experience

Cash handling

Customer service

Tools

Cash register

Mobile retail applications

Job description

The role offers competitive pay with hourly range $17.00–$25.00, comprehensive benefits including health, 401(k), tuition assistance, and paid time off; opportunities for training, development, and

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