Member Experience Specialist

Planet Fitness-United Fitness Partners; Ruston (LA); On-site; USD 24,000 - 32,000; Full time

Job summary

Planet Fitness-United Fitness Partners is seeking a energetic Member Services Representative to create an exceptional, judgment-free environment for our members in Ruston, LA. You will welcome guests, check them in at the front desk, enroll new members, and guide tours of the club while promoting our Black Card amenities to drive engagement.

We value a high-energy, friendly team player who can lift up to 50 lbs and stay dependable for varied hours, including weekends and holidays, helping our

Qualifications

• Customer-focused approach to member interactions.
• Ability to motivate and engage members toward fitness goals.
• Willingness to assist with physical tasks, including lifting up to 50 lbs.

Responsibilities

• Provide an exceptional member experience and encourage fitness goals.
• Greet members at the welcome desk, check them in, and enroll new members.
• Introduce members to Black Card amenities and explain club offerings.
• Support club operations, tours, and onboarding during varied shifts, including weekends and holidays.

Skills

Customer service

High energy

Team player

Education

High School diploma or GED

Job description

Planet Fitness-United Fitness Partners is seeking a energetic Member Services Representative to create an exceptional, judgment-free environment for our members in Ruston, LA. You will welcome guests, check them in at the front desk, enroll new members, and guide tours of the club while promoting our Black Card amenities to drive engagement.

We value a high-energy, friendly team player who can lift up to 50 lbs and stay dependable for varied hours, including weekends and holidays, helping our