Member Experience Specialist

Taymax

Ontario (CA)

In loco

USD 23.000 - 24.000

Part-time

9 giorni fa

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Descrizione del lavoro

Taymax Group, LP, a multi-unit Planet Fitness franchisee, is seeking a Member Services Representative in Ontario, CA. The role focuses on delivering exceptional member experiences at the front desk, handling sign-ups, tours, and payments, and supporting club operations.

Qualifications include a high school diploma or GED, strong customer service, basic computer skills, and reliability. The position involves standing, walking, and occasional lifting, with a team-oriented, positive attitude

Competenze

Must be 18 years of age or older.
High School diploma/GED equivalent required.
Customer service background preferred.
Basic computer proficiency.
Punctuality and reliability are a must.
Ability to work independently as well as part of a team.
Positive, upbeat attitude and a passion for fitness and health!
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers.

Mansioni

Greet members, prospective members and guests, providing exceptional customer service.
Answer phones in a friendly manner and assist callers with questions.
Check members into the system.
Sign up new members; calculate rates and monthly payments.
Assist Club Manager with drawer counts and cash handling.