Member Experience Specialist

Sam's Club; Lafayette (IN); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Tuition reimbursement

Job summary

Sam's Club in Lafayette, Indiana, is hiring for a customer service role that involves assisting members, handling transactions, and ensuring a safe retail environment. Responsibilities include maintaining merchandise, resolving customer issues, and training new associates. The position offers health benefits, 401(k), paid time off, and education assistance through Live Better U. The hourly wage ranges from $17.00 to $25.00, with eligibility for additional premiums based on specific circumstances.

Qualifications

• Experience in a retail or customer-facing environment preferred.
• Ability to resolve member issues and concerns effectively.
• Understanding of safety standards and procedures.

Responsibilities

• Assists customers and members in a fast-paced retail environment.
• Maintains and organizes checkout and merchandise areas.
• Handles payments, returns, refunds, and exchanges.

Skills

Customer service

Teamwork

Communication

Problem-solving

Job description

Sam's Club in Lafayette, Indiana, is hiring for a customer service role that involves assisting members, handling transactions, and ensuring a safe retail environment. Responsibilities include maintaining merchandise, resolving customer issues, and training new associates. The position offers health benefits, 401(k), paid time off, and education assistance through Live Better U. The hourly wage ranges from $17.00 to $25.00, with eligibility for additional premiums based on specific circumstances.