Member Experience Specialist

Walmart; California (MO); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discount

Job summary

Walmart is seeking team members at Sam’s Club in Riverside, CA to provide exceptional member service at the front end. The role includes processing purchases, handling payments, returns, refunds, and exchanges, and guiding members on self-service technology.

You will help maintain a safe, organized checkout area and assist with training new Frontline Services associates. The position offers competitive pay with a range of benefits, including health benefits, 401(k), and paid time off.

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.
• Willingness to learn Walmart/Sam's Club processes.

Responsibilities

• Provides member service and processes purchases at the checkout.
• Maintains the checkout area and resolves member issues.
• Guides members on self-service technology.
• Handles payments, returns, refunds and exchanges per policy.
• Maintains safety and security practices.
• Assists with training of Member Frontline Services associates.

Skills

Retail experience

Front end equipment

Mobile apps experience

Job description

Walmart is seeking team members at Sam’s Club in Riverside, CA to provide exceptional member service at the front end. The role includes processing purchases, handling payments, returns, refunds, and exchanges, and guiding members on self-service technology.

You will help maintain a safe, organized checkout area and assist with training new Frontline Services associates. The position offers competitive pay with a range of benefits, including health benefits, 401(k), and paid time off.