Member Experience Specialist

Mountain America Credit Union; Billings (MT); On-site; USD 25,072,000 - 31,340,000; Part time

Benefits offered by this job

Medical and dental benefits

Paid time off

401K matching

Tuition assistance

Professional development

Job summary

Mountain America Credit Union is seeking a part-time Member Service Associate at the Billings Main Street Branch (875 Main St). The role emphasizes exceptional member service, branch support, and cross-selling financial products to meet member needs.

Qualified candidates will have at least six months of customer service experience and a high school diploma or equivalent. A valid driver’s license is required, with onboarding conducted within the first 90 days.

Qualifications

• Six months of customer service experience required.
• High school diploma or equivalent required.
• Valid driver’s license required; onboarding training provided.

Responsibilities

• Provide exceptional member service at the Billings Main Street Branch.
• Assist with daily branch operations, cash handling and transactions.
• Educate members on MACU products and services and cross-sell when appropriate.

Skills

Customer service

Communication

Sales & cross-selling

Education

High school diploma or equivalent

Job description

Mountain America Credit Union is seeking a part-time Member Service Associate at the Billings Main Street Branch (875 Main St). The role emphasizes exceptional member service, branch support, and cross-selling financial products to meet member needs.

Qualified candidates will have at least six months of customer service experience and a high school diploma or equivalent. A valid driver’s license is required, with onboarding conducted within the first 90 days.