Member Experience & Solutions Advisor

BrightStar Credit Union; Florida; On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401K Plan with Matching

Tuition Reimbursement Program

Wellness Studio & Gym

Company Paid Life Insurance

Health Savings Account with Company Co

Job summary

BrightStar Credit Union is seeking a dynamic Member Relationship Specialist in Davie, FL. The role focuses on helping members achieve their financial goals by offering personalized service, and guiding them to relevant products and services.

Strong sales and relationship-building skills are essential. The position includes processing teller transactions, assisting with new accounts, and maintaining strict compliance with banking regulations.

Qualifications

• Minimum 1–3 years of related experience.
• High school education or GED required.

Responsibilities

• Build relationships with members to understand financial goals and offer credit union solutions.
• Process teller transactions with high accuracy within policy limits.
• Assist with new accounts and maintenance per branch policies.
• Maintain compliance with BSA/OFAC and confidentiality requirements.
• Attend trainings to stay knowledgeable about products and services.
• Weekend hours may be required.

Skills

Customer Service

Sales Skills

Communication

Initiative

Teamwork

Education

High School Diploma

Tools

10-key Calculator

Typewriter

Computer Keyboard

Job description

BrightStar Credit Union is seeking a dynamic Member Relationship Specialist in Davie, FL. The role focuses on helping members achieve their financial goals by offering personalized service, and guiding them to relevant products and services.

Strong sales and relationship-building skills are essential. The position includes processing teller transactions, assisting with new accounts, and maintaining strict compliance with banking regulations.