Member Experience Shopper

Sam's East, Inc.; Scarborough (ME); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off

Job summary

Sam's East, Inc. in Scarborough, ME is seeking a role focused on Membership and customer service.

You will develop and support Membership benefits, promote the value of our products and services, process upgrades and credit accounts, and assist at sales and events to meet Membership goals. You will ensure safety, handle order fulfillment, and provide excellent Member service by addressing needs, locating merchandise, resolving issues, and promoting Walmart/Sam's Club benefits.

Responsibilities

• Develops and supports Membership by providing information on Membership benefits and promoting the value of products and services.
• Processes Membership upgrades and credit accounts.
• Fulfills Member Fax n Pull and Click n Pull orders, ensuring accuracy of orders and invoices.
• Provides Member service by acknowledging needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting Company products and services.

Skills

Customer service

Sales

Safety procedures

Job description

Sam's East, Inc. in Scarborough, ME is seeking a role focused on Membership and customer service.

You will develop and support Membership benefits, promote the value of our products and services, process upgrades and credit accounts, and assist at sales and events to meet Membership goals. You will ensure safety, handle order fulfillment, and provide excellent Member service by addressing needs, locating merchandise, resolving issues, and promoting Walmart/Sam's Club benefits.