Member Experience & Fulfillment Specialist

Sam's East, Inc.; Kannapolis (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Job summary

Sam's East, Inc. is seeking a customer-focused team member at our Kannapolis location to support the Membership program, process upgrades and member orders, and assist with sales events.

You will uphold safety standards, handle merchandise with care, and work collaboratively with management and coworkers to meet membership goals. In this role you will provide member service, promote Walmart/Sam's Club products, and comply with all company policies while maintaining a welcoming, safety-conscious

Qualifications

• Basic customer service and safety awareness.
• Ability to follow safety standards and procedures.

Responsibilities

• Develops and supports Membership by promoting benefits and value of products and services.
• Processes membership upgrades and credit accounts.
• Fulfills Member orders (Fax n Pull & Click n Pull) with accuracy and timely pickup.
• Provides member service and resolves issues to meet member needs.

Skills

Customer service

Safety procedures

Teamwork

Cash handling (if applicable)

Tools

Forklift operations

Job description

Sam's East, Inc. is seeking a customer-focused team member at our Kannapolis location to support the Membership program, process upgrades and member orders, and assist with sales events.

You will uphold safety standards, handle merchandise with care, and work collaboratively with management and coworkers to meet membership goals. In this role you will provide member service, promote Walmart/Sam's Club products, and comply with all company policies while maintaining a welcoming, safety-conscious