Member Experience Sales Associate - North Naples

Orangetheory Fitness | Afterburn Coaching; Naples (FL); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Opportunities for advancement

Free workouts

Casual/Fitness dress code

Flexible schedule

401K Plan

Dental and vision insurance

Potential PTO benefits

Job summary

A premier fitness organization in Naples, FL is seeking a Member Experience Sales Associate to enhance member satisfaction and deliver outstanding service. You're expected to cultivate genuine connections, promote enthusiasm for fitness, and ensure a friendly environment. This role offers flexible part-time and full-time opportunities, competitive pay starting at $15 per hour, and numerous benefits including a workout program and 401K. Join us in making a difference in people's fitness journeys.

Qualifications

• 1+ years of related experience in a similar role.
• Exceptional interpersonal skills with a customer-service focus.
• Self-motivated and eager to learn.

Responsibilities

• Cultivating genuine connections with members and guests.
• Ensuring a friendly and inclusive experience.
• Delivering exceptional sales and service experiences.

Skills

Customer service focus

Interpersonal skills

Positive attitude

Job description

Join to apply for the Member Experience Sales Associate - North Naples role at Orangetheory Fitness | Afterburn Coaching

Pay Range

Base pay: $15.00/hr - $15.00/hr

We Work Hard so Others Can Live More.

We’re on the lookout for high caliber, results‑driven team members to join the Orangetheory Fitness Afterburn Coaching Team! At Orangetheory Fitness, our heartbeat is to deliver proven fitness results for a healthier world. We’re passionate about the ability for all people, regardless of age, shape, size, or ability, to be successful and achieve life‑changing results.

What We’re Looking For

• Demonstrate dedication to ensuring maximum member experience satisfaction.
• Consistently strive for and achieve outstanding member service while consistently meeting and/or exceeding key performance standards.
• Promote enthusiasm for fitness and the OTF brand by assisting new members to embark on their fitness journey.

Your Day‑to‑Day

• Cultivating genuine, experience‑focused connections with members and guests, including but not limited to answering questions, resolving concerns, and ongoing outreach with members and guests regarding membership status.
• Ensuring a friendly, helpful, and inclusive experience for all members and guests.
• Delivering an exceptional and versatile sales and service experience to all members and guests – generating inspiration that leads to fitness goal pursuit with our community.
• Demonstrating a commitment to ensuring a safe and clean studio environment for members and guests.

We’re Ready for You If You Are

• Positive, genuine, and passionate – self‑motivated, eager to learn, enjoy interacting, helping others and sincerely care about the well‑being of others.
• Possess exceptional interpersonal skills and are customer‑service focused with a willingness to deliver above and beyond levels of service and eager to seek opportunities to develop and contribute valuably.
• You have 1+ years of related experience in a similar role.

Job Type

Variable Hour Employee – Part‑time & Full‑time hours available

Hours per week

20‑40, 25 or more preferred

Benefits & Perks

• Opportunities for advancement – we strive to develop our teams within, and our goal is to offer our OTF rockstars long‑term career opportunities.
• Workout for free!
• Casual/Fitness dress code
• Flexible schedule
• 401K Plan
• Dental and vision insurance plans
• Supplemental insurance plans such as hospital, indemnity, and critical illness
• Potential for PTO benefits and medical insurance after initial measurement period.

Diversity Commitment Statement

"The presence and influence of Diversity & Inclusion within Orangetheory Fitness Afterburn is not just a vital and ethical standard to maintain but a powerful confluence and mandatory action. We strive to create an atmosphere free of prejudice and discrimination where all voices can be heard and where diversity can be recognized as an asset rather than an obstacle. Our mission is to coach and train our team to be inclusive and accepting of our differences. We believe that in order to affect the change we want to see in the world, it begins with how we, Orangetheory Fitness Afterburn, are committed to creating workplace equity and diversity while cultivating, fostering, and protecting a culture of inclusion and acceptance."

Equal Employment Opportunity

• Afterburn participates in the federal government’s E‑Verify Program.
• Afterburn provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
• Discrimination of any type will not be tolerated.
• Right to Work.
• EEO is the Law.

Seniority Level

Entry level

Employment Type

Part‑time

Job Function

Sales and Business Development

Industries

Wellness and Fitness Services

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