Member Experience Sales Associate - South Tampa

Orangetheory Fitness | Afterburn Coaching

Tampa (FL)

On-site

USD 17,047 - 24,280

Part time

14 days+

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Benefits offered by this job

Opportunities for advancement
Free workouts
Flexible schedule
401K plan
Dental and vision insurance
Potential PTO benefits and medical insurance

Job summary

A leading fitness franchise in Tampa, Florida, is seeking motivated individuals to join the Afterburn Coaching team. Candidates must possess exceptional customer service skills and a positive attitude while striving to connect genuinely with members and deliver outstanding experiences. Opportunities for growth and a flexible schedule are available, with pay starting at $15.00 per hour and options for part-time or full-time work.

Qualifications

  • 1+ years of related experience in a similar role.
  • Self-motivated and eager to learn.
  • Ability to interact positively and care for the well-being of others.

Responsibilities

  • Cultivating connections with members and guests.
  • Ensuring a friendly and inclusive experience for members.
  • Delivering exceptional sales and service experiences.
  • Maintaining a safe and clean studio environment.

Skills

Customer service focus
Interpersonal skills
Positive attitude

Job description

We Work Hard so Others Can Live More.

We’re on the lookout for high caliber results‑driven team members to join the Orangetheory Fitness Afterburn Coaching Team!

At Orangetheory Fitness, our heartbeat is to deliver proven fitness results for a healthier world. We’re passionate about the ability for all people, regardless of age, shape, size, or ability to be successful and achieve life‑changing results.

Do you have a go‑getter, get‑it‑done attitude and want to make a difference? Do you have a customer‑care mindset and a desire to help others live better? Do you want a pay structure that rewards effort? Do you want to be part of a dynamic, game‑changing team and organization?

If you answered yes, yes, yes, and YES, then we want YOU on our team!

You’re a great fit for this role because you are motivated to:
  • Demonstrate dedication to ensuring maximum member experience satisfaction.
  • Consistently strive for and achieve outstanding member service while consistently meeting and/or exceeding key performance standards.
  • Promote enthusiasm for fitness and the OTF brand by assisting new members to embark on their fitness journey.
Your day‑to‑day will be spent:
  • Cultivating genuine, experience‑focused connections with members and guests, including answering questions, resolving concerns, and ongoing outreach regarding membership status.
  • Ensuring a friendly, helpful, and inclusive experience for all members and guests.
  • Delivering an exceptional and versatile sales and service experience to all members and guests – generating inspiration that leads to fitness goal pursuit within our community.
  • Demonstrating a commitment to ensuring a safe and clean studio environment for members and guests.
We’re ready for YOU to join our team if you are:
  • Positive, genuine, and passionate – self‑motivated, eager to learn, enjoy interacting, helping others and sincerely care about the well‑being of others.
  • Possessing exceptional interpersonal skills and a customer‑service focus with a willingness to deliver above and beyond levels of service and a desire to seek opportunities to develop and contribute valuably.
  • Having 1+ years of related experience in a similar role.

Pay: $15.00/Hour

Job Type: Variable Hour Employee – Part‑time & Full‑time hours available

Hours per week: 20-40, 25 or more preferred

Benefits & Perks:
  • Opportunities for advancement – we strive to develop our teams within and aim to offer long‑term career opportunities.
  • Workout for free!
  • Casual/Fitness dress code.
  • Flexible schedule.
  • 401K plan.
  • Dental and vision insurance plans.
  • Supplemental insurance plans such as hospital, indemnity, and critical illness.
  • Potential for PTO benefits and medical insurance after an initial measurement period.
Diversity Commitment Statement:

The presence and influence of diversity & inclusion within Orangetheory Fitness Afterburn is not just a vital and ethical standard to maintain but a powerful confluence and mandatory action. We strive to create an atmosphere free of prejudice and discrimination where all voices can be heard and where diversity can be recognized as an asset rather than an obstacle. Our mission is to coach and train our team to be inclusive and accepting of our differences. We believe that in order to affect the change that we want to see in the world, it begins with how we, Orangetheory Fitness Afterburn, are committed to creating workplace equity and diversity while cultivating, fostering, and protecting a culture of inclusion and acceptance.

Disclaimers: This employment opportunity is with one of the largest independently owned and operated Orangetheory Fitness Franchise, Afterburn Coaching, LLC.

Afterburn participates in the federal government's E‑Verify Program

  • Afterburn provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by law. Discrimination of any type will not be tolerated.
  • Afterburn is an Employment‑at‑Will Employer.
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