Member Experience & Sales Associate, Fitness Studio

West Coast Fitness LLC; Palo Alto (CA); On-site; USD 26,174 - 31,684; Part time

Benefits offered by this job

Competitive hourly wage

Performance bonuses

Medical, Dental, and Vision (based on 

401k (based on full-time hours)

Access to Orangetheory classes (nation

Career growth opportunities

Covid-19 safety protocol

Monthly team-building events

AED/CPR certifications

Discounts on NASM/AFAA certifications

Job summary

West Coast Fitness is seeking a friendly Sales Associate to be the face of our Orangetheory studio. You will drive memberships and renewals, plus retail and concession sales, while delivering outstanding member service and maintaining a welcoming environment.

The role emphasizes goal attainment, teamwork, and participation in studio activities. Part-time schedule may include mornings, evenings, weekends, and holidays in a fast-paced fitness setting.

Qualifications

• Customer service skills demonstrated in a sales-focused retail/fitness environment.
• Past sales experience and ability to meet quotas.
• Excellent written and verbal communication abilities.
• Ability to multi-task and thrive in a fast-paced setting.
• Proficient with Microsoft Word/Excel and basic data entry.

Responsibilities

• Meet and exceed membership sales and renewal targets.
• Drive retail and concession sales while maintaining exceptional member experience.
• Deliver friendly, inclusive service and support to all members and guests.
• Maintain accurate records in the studio's sales systems and tools.
• Assist with onboarding of new members and participate in training events.
• Support the fitness team to ensure smooth studio operations.

Skills

Customer service

Sales experience

Communication

Multi-tasking

Microsoft Office

Flexible hours

Orange Team

High school diploma

Health and fitness minded

Education

High school diploma

Tools

Microsoft Office

Job description

West Coast Fitness is seeking a friendly Sales Associate to be the face of our Orangetheory studio. You will drive memberships and renewals, plus retail and concession sales, while delivering outstanding member service and maintaining a welcoming environment.

The role emphasizes goal attainment, teamwork, and participation in studio activities. Part-time schedule may include mornings, evenings, weekends, and holidays in a fast-paced fitness setting.