Member Experience & Lending Specialist

Downers Grove Butterfield Road; Downers Grove (IL); On-site; USD 33,000 - 39,000; Full time

Job summary

GreenState is seeking a dynamic MSR to deliver exceptional member service, drive sales, and build lasting relationships. You will greet members, balance cash, and handle daily operations while maintaining confidentiality and accuracy.

The role emphasizes teamwork, compliance with credit union policies, and the ability to identify opportunities for additional GreenState products and services to meet members' financial goals.

Qualifications

• High-energy with strong sales ability and interpersonal skills.
• Able to coordinate and prioritize work and meet deadlines.
• Accurate and detail-oriented with strong computer skills.
• Self-motivated, independent, and capable of exercising good judgment.
• Knowledge of deposits and lending policies helpful.

Responsibilities

• Provide exceptional member service and identify opportunities to meet member needs.
• Balance a cash drawer daily and follow cash handling policies.
• Build member relationships and refer to appropriate departments.
• Make outbound sales calls to members and promote products.
• Maintain confidentiality of member information and comply with regulations.

Skills

Sales

Interpersonal skills

Time management

Attention to detail

Computer proficiency

Education

High school diploma or GED

Job description

GreenState is seeking a dynamic MSR to deliver exceptional member service, drive sales, and build lasting relationships. You will greet members, balance cash, and handle daily operations while maintaining confidentiality and accuracy.

The role emphasizes teamwork, compliance with credit union policies, and the ability to identify opportunities for additional GreenState products and services to meet members' financial goals.