Member Experience Lead - Gym & Wellness

Workout Anytime - Rockmart; Rockmart (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Opportunity for advancement

Promotion opportunities

Fitness-minded workplace culture

Certification discounts

Job summary

Workout Anytime - Rockmart is looking for enthusiastic staff to join their team. This role involves greeting members, checking in guests, and providing exceptional customer service within a vibrant gym environment.

Responsibilities include assisting with membership sales, maintaining cleanliness in all areas, and answering inquiries. Excellent customer service skills and weekend availability are key requirements for this position.

Qualifications

• Excellent customer service skills.
• Ability to communicate effectively with both staff and members.
• Ability to multi-task.
• Weekend availability (Saturday and Sunday).
• Ability to take initiative and be proactive.

Responsibilities

• Greet each member and guest with a friendly attitude.
• Check members into the gym efficiently.
• Provide tours to new guests and answer membership questions.
• Assist guests with purchasing memberships.
• Process retail and concession sales.
• Maintain cleanliness in all areas.

Skills

Customer service skills

Effective communication

Multi-tasking

Proactive attitude

Job description

Workout Anytime - Rockmart is looking for enthusiastic staff to join their team. This role involves greeting members, checking in guests, and providing exceptional customer service within a vibrant gym environment.

Responsibilities include assisting with membership sales, maintaining cleanliness in all areas, and answering inquiries. Excellent customer service skills and weekend availability are key requirements for this position.