Member Experience Lead - Gym Front Desk (Flexible Schedule)

Muv Fitness; Beaverton (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Job summary

Muv Fitness is seeking a positive Front Desk Lead Associate to be the face of our gym, greeting members, answering questions, solving issues, and performing administrative duties as needed.

You will lead front desk operations, ensure gym systems run smoothly, greet and tour prospective members, and uphold safety and cleanliness throughout the facility.

Qualifications

• Previous customer service experience preferred.
• Strong communication and customer service skills.
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency

Responsibilities

• Enthusiastically greet members, prospective members, and guests.
• Provide a high level of customer service to all members and effectively resolve issues.
• Handle front desk activities including answering phones and checking-in members.
• Take prospective members on tours of the facility.
• Ensure gym systems and processes are followed.
• Enforce facility rules and regulations, ensuring facility is clean and safe.

Skills

Strong communication

Customer service

Positive attitude

Basic computer proficiency

Tools

Phone system

Check-in software

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms

We are looking for a positive Front Desk Lead Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities:

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring faciling is clean and safe

Qualifications:

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency

Complete our short application today!