Member Experience Host — Healthcare Front Desk

crossoverhealth; Redmond (WA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short- and Long-Term Disability

Life Insurance

Paid Time Off

401K

Job summary

Crossover Health in Redmond, WA is seeking a Host to deliver exceptional member service and support throughout the clinic visit. You will handle check-in, answer member questions, and coordinate with care teams to provide a seamless patient-centered experience.

The role requires a bachelor’s degree or equivalent experience and at least 1 year in customer service, with strong computer and communication skills. A comprehensive benefits package is provided.

Qualifications

• Bachelor's degree or equivalent experience.
• 1 year of experience in customer service position.

Responsibilities

• Welcomes each member and handles all member interactions with hospitality and professionalism.
• Demonstrates commitment to quality and outcomes.
• Assists with member check-in, benefit eligibility files, and clinic workflows.

Education

Bachelor's degree or equivalent experience

Job description

Crossover Health in Redmond, WA is seeking a Host to deliver exceptional member service and support throughout the clinic visit. You will handle check-in, answer member questions, and coordinate with care teams to provide a seamless patient-centered experience.

The role requires a bachelor’s degree or equivalent experience and at least 1 year in customer service, with strong computer and communication skills. A comprehensive benefits package is provided.