Member Experience & Fulfillment Specialist

Saltbox; Torrance (CA); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Paid holidays

Vacation time

Parental leave

Learning and development opportunities

Job summary

Saltbox in Torrance, CA is seeking a hands-on Member Specialist to support fulfillment, shipping, and on-site member hospitality in a fast-paced warehouse setting.

You’ll engage with small business owners, perform packing, inventory checks, and general maintenance while acting as an on-site Saltbox ambassador. The role emphasizes teamwork, safety, and clear communication, with hours 10am-3pm and pay $18-$19 per hour.

Qualifications

• Ability to lift up to 50 lbs with reasonable accommodations.
• Prior experience in logistics, fulfillment, or customer-facing roles is a plus.
• Strong written and verbal communication skills.

Responsibilities

• Receive, unload, and organize inventory and delivery items.
• Pick, pack, and ship orders accurately and efficiently.
• Assist with inventory audits, returns processing, and kitting.
• Track inbound/outbound shipments and elevate issues as needed.
• Open and close the building following operational checklists.
• Maintain cleanliness and readiness across warehouse, kitchen, and shared spaces.
• Monitor the delivery dock and ensure smooth handoffs with drivers.
• Perform daily walkthroughs to identify and resolve facility issues.
• Offer hands‑on support with logistics tasks and suite upkeep.
• Engage with Members on the floor—answering questions and providing help.
• Triage member service requests and elevate when needed.
• Be an on-site ambassador for the Saltbox brand and experience.

Skills

Customer service

Logistics

Team player

Communication

Tools

Slack

Gmail

MacBook

Job description

Saltbox in Torrance, CA is seeking a hands-on Member Specialist to support fulfillment, shipping, and on-site member hospitality in a fast-paced warehouse setting.

You’ll engage with small business owners, perform packing, inventory checks, and general maintenance while acting as an on-site Saltbox ambassador. The role emphasizes teamwork, safety, and clear communication, with hours 10am-3pm and pay $18-$19 per hour.