Member Experience Front Desk Host

Worksourceheartofgeorgia; Jesup (GA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Savings Plan

Free Black Card Membership

Tuition Reimbursement

Job summary

Worksourceheartofgeorgia is seeking a Front Desk Associate in Jesup, Georgia. The role involves providing exceptional customer service while fostering a supportive environment.

Responsibilities include greeting guests, assisting with membership needs, maintaining the cleanliness of the facility, and promoting a positive atmosphere. Ideal candidates will possess strong communication skills and prior customer service experience. Comprehensive benefits are offered, including medical insurance and a retirement plan.

Qualifications

• 6-12 months experience in a customer service environment preferred.
• Must be 18 years of age or older.
• Basic computer proficiency required.

Responsibilities

• Provide superior customer service to members and guests.
• Greet members and assist with questions.
• Promote a 'Judgement Free Zone' atmosphere.
• Resolve member concerns and escalate as needed.
• Answer phones and assist callers.
• Perform membership-related functions.
• Maintain cleanliness of the facility.

Skills

Customer service

Communication skills

Teamwork

Problem-solving

Job description

Worksourceheartofgeorgia is seeking a Front Desk Associate in Jesup, Georgia. The role involves providing exceptional customer service while fostering a supportive environment.

Responsibilities include greeting guests, assisting with membership needs, maintaining the cleanliness of the facility, and promoting a positive atmosphere. Ideal candidates will possess strong communication skills and prior customer service experience. Comprehensive benefits are offered, including medical insurance and a retirement plan.