Member Experience Front Desk | Complimentary Club Membership

US Fitness; Cumming (GA); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Complimentary club membership

Guest privileges

Discounts on training, spa services, &

Discounts on apparel

Employee referral bonus

In-house Certification + Continuing Ed

Job summary

US Fitness is seeking a Front Desk Associate to welcome members, answer questions, and deliver a premier fitness experience. You will greet and check in members, handle calls and transactions, and keep the lobby tidy while supporting club programs and engagement.

Ideal candidates are friendly, have strong communication skills, and can multitask in a fast-paced environment. CPR certification or willingness to obtain within 30 days is required; benefits for full-time staff are included.

Qualifications

• Friendly, enthusiastic attitude and strong communication skills.
• Organized, punctual, and able to multitask in a fast-paced setting.
• CPR/AED certification or willingness to obtain within 30 days.
• Basic computer and cash-handling skills.

Responsibilities

• Greet and check in members, guests, and visitors.
• Handle calls, questions, and transactions with a smile.
• Keep the front desk and lobby clean and organized.
• Support club programs and member engagement.

Skills

Customer service

Communication

Multitasking

Organization

Cash handling

CPR certification

Tools

POS system

Job description

US Fitness is seeking a Front Desk Associate to welcome members, answer questions, and deliver a premier fitness experience. You will greet and check in members, handle calls and transactions, and keep the lobby tidy while supporting club programs and engagement.

Ideal candidates are friendly, have strong communication skills, and can multitask in a fast-paced environment. CPR certification or willingness to obtain within 30 days is required; benefits for full-time staff are included.