Member Experience & Financial Solutions Specialist

macu; Chandler (AZ); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive hourly pay $17.50 plus $2.

Location allowance AZ branches $2/hr

Performance reviews with pay increases

Health/dental benefits

Paid time off and holidays

Matching 401K

Tuition assistance

Professional development

Job summary

Mountain America is seeking a full‑time Member Services Associate in Chandler, AZ. You will greet members, assess needs, and advise on MACU products to help them reach their financial goals.

Responsibilities include handling transactions, maintaining accuracy of cash drawers, and following security procedures. You will also cross-sell services while ensuring excellent service and compliance with policies.

Qualifications

• Six months of customer service experience required.
• High school diploma or equivalent required.
• Valid driver''s license required.

Responsibilities

• Provide exceptional member service by assessing needs and advising on MACU products.
• Process transactions accurately and efficiently while following policies.
• Maintain branch security, cash handling, and accuracy of cash drawers.
• Cross-sell financial services to meet member needs and contribute to goals.

Skills

Customer service

Communication

Sales

Cash handling

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mountain America is seeking a full‑time Member Services Associate in Chandler, AZ. You will greet members, assess needs, and advise on MACU products to help them reach their financial goals.

Responsibilities include handling transactions, maintaining accuracy of cash drawers, and following security procedures. You will also cross-sell services while ensuring excellent service and compliance with policies.