Member Experience Champion — Cart & Parking Attendant

Sam's West, Inc.; Holland (MI); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club in Holland, MI is seeking a member assistant – cart attendant. You will help keep the parking lot clean, assist members with purchases, load items into vehicles, and ensure carts are available. The role requires staying active and ready to help in all weather.

You're a problem solver with a customer-first mindset, ready to stand for long periods and multi-task across tasks from stocking to checkout assistance. Benefits and growth opportunities available.

Qualifications

• Experience in customer service preferred.
• Ability to multitask and work in a fast-paced environment.
• Willingness to stand for long periods and assist members efficiently.

Responsibilities

• Assist members with purchases, load vehicles, and organize carts/flatbeds.
• Answer questions, provide information on products and services.
• Maintain a clean, safe, and welcoming shopping area and parking lot.
• Process member purchases and assist with payments per policy.
• Notify about delays, stock issues, and provide alternatives when needed.
• Support safety checks and follow company procedures.

Skills

Customer service

Multi-tasking

Stand for long periods

Problem solving

Job description

Sam's Club in Holland, MI is seeking a member assistant – cart attendant. You will help keep the parking lot clean, assist members with purchases, load items into vehicles, and ensure carts are available. The role requires staying active and ready to help in all weather.

You're a problem solver with a customer-first mindset, ready to stand for long periods and multi-task across tasks from stocking to checkout assistance. Benefits and growth opportunities available.