Member Experience Cart Attendant

Sam's West, Inc.; Roseville (MI); On-site; USD 45,847,000 - 68,770,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Stock purchase plan

Life insurance

Paid time off

Job summary

Sam’s West, Inc. in Roseville, MI is seeking a dedicated cart attendant to help keep the parking lot and store area clean and welcoming. You will assist members with purchases, load items into vehicles, and ensure carts are ready for use in a fast-paced environment.

You’ll stand for long periods, stay on the move, and deliver exceptional service, maintaining a positive attitude and safety standards while supporting a great member experience.

Responsibilities

• Notify customers when pickup times are delayed, inform them if products are unavailable, offer alternatives, and ensure items are packaged for pickup; resolve member issues and promote products and services.
• Maintain safety of the facility with safety sweeps, handle merchandise following procedures, and report unsafe situations to management.
• Assist members with purchasing decisions, process purchases at the register, and help locate and organize merchandise while maintaining cart and parking lot availability.
• Adhere to company policies and ethics, apply the Open Door Policy, and integrate these practices into daily work.
• Complete tasks by coordinating with managers and coworkers, meeting deadlines, communicating progress, and adapting to feedback.

Job description

Sam’s West, Inc. in Roseville, MI is seeking a dedicated cart attendant to help keep the parking lot and store area clean and welcoming. You will assist members with purchases, load items into vehicles, and ensure carts are ready for use in a fast-paced environment.

You’ll stand for long periods, stay on the move, and deliver exceptional service, maintaining a positive attitude and safety standards while supporting a great member experience.