Member Experience Cart Attendant

Sam's West, Inc.; Franklin (WI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock plan

Paid time off

Education benefits (Live Better U)

Employee discounts

Job summary

Sam's Club in Franklin, WI is seeking a cart attendant to help manage pickup orders, assist members with loading purchases, and keep the parking lot and carts tidy. The role requires standing for long periods and a willingness to be on the go in a fast-paced environment.

The position emphasizes friendly, proactive customer service and a positive attitude to ensure a great member experience in-store and during checkout.

Responsibilities

• Notify members when pickup time is delayed and inform them when products are unavailable; offer alternative options when needed.
• Ensure items are packaged and ready for pickup according to store policies.
• Maintain a clean, organized, member-ready area and assist with loading purchases.
• Provide helpful customer service, greeting members and answering questions across the club.

Job description

Sam's Club in Franklin, WI is seeking a cart attendant to help manage pickup orders, assist members with loading purchases, and keep the parking lot and carts tidy. The role requires standing for long periods and a willingness to be on the go in a fast-paced environment.

The position emphasizes friendly, proactive customer service and a positive attitude to ensure a great member experience in-store and during checkout.