Member Experience Associate - Part-Time Club Front Desk

Excel Fitness; Roanoke (TX); On-site; USD 16,531 - 20,664; Part time

Job summary

Excel Fitness in Roanoke, TX is hiring a part-time Member Services Representative for Mon-Fri 7am-1pm. You will assist members, process transactions at the POS, promote memberships, and help keep the club clean and welcoming.

Candidates must be at least 16, may become CPR/AED certified, and have strong communication and computer skills. This on-site role includes standing for long periods and occasional lifting.

Qualifications

• Must be at least 16 years old.
• CPR and AED certification to be obtained if not already.
• Excellent communication with internal and external customers.
• Proficient in Microsoft Office and computer use.
• Familiar with Excel and Planet Fitness brand and procedures.

Responsibilities

• Assist members and promote memberships.
• Process transactions at the point of sale.
• Maintain club cleanliness and welcoming atmosphere.
• Ensure safety and compliance with policies.
• Provide high level customer service and resolve day-to-day issues.
• Assist with inventory and store merchandise as needed.

Skills

Customer service

Communication

CPR/AED certification

Microsoft Office

Excel

Teamwork

POS usage

Tools

POS System

Job description

Excel Fitness in Roanoke, TX is hiring a part-time Member Services Representative for Mon-Fri 7am-1pm. You will assist members, process transactions at the POS, promote memberships, and help keep the club clean and welcoming.

Candidates must be at least 16, may become CPR/AED certified, and have strong communication and computer skills. This on-site role includes standing for long periods and occasional lifting.