Member Experience Associate – Fitness Front Desk

Paycom - ATS; Westview Manor (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Vision insurance

Job summary

Planet Fitness in New York is hiring Front Desk Associates to welcome members, handle inquiries, and promote gym services. You will assist with payments, maintain cleanliness, and support a fast-paced, friendly retail environment.

The role requires availability for a flexible rotating schedule, a high school diploma or equivalent, and at least six months of face-to-face customer service experience; fitness background is a plus. Competitive salary and benefits are offered.

Qualifications

• Six months face to face customer service experience in a retail environment.
• 18 years old or older and able to work a flexible rotating schedule.
• High School Diploma or Equivalent required.

Responsibilities

• Welcome and greet members in a confident, professional manner.
• Provide gracious and efficient telephone service and resolve concerns.
• Maintain club cleanliness and handle payments with accuracy.
• Promote benefits and promotions to drive revenue and member engagement.

Skills

Customer service

Communication

Multitasking

Problem solving

Flexible schedule

Education

High School Diploma or Equivalent

Job description

Planet Fitness in New York is hiring Front Desk Associates to welcome members, handle inquiries, and promote gym services. You will assist with payments, maintain cleanliness, and support a fast-paced, friendly retail environment.

The role requires availability for a flexible rotating schedule, a high school diploma or equivalent, and at least six months of face-to-face customer service experience; fitness background is a plus. Competitive salary and benefits are offered.