Member Experience Advocate — Growth, Service & Impact

Gulf Winds Credit Union; Pensacola (FL); On-site; USD 28,000 - 34,000; Full time

Job summary

Gulf Winds Credit Union seeks a Member Advocate I in Pensacola to deliver friendly, professional service and support branch operations. You will assist members with deposits, withdrawals, new accounts, and loan applications while promoting Gulf Winds' financial solutions and values.

The role emphasizes customer service, accuracy in cash handling, and teamwork in a fast-paced environment. Evening or weekend shifts may be required as part of branch coverage.

Qualifications

• Experience: one year to five years of similar or related experience.
• Interpersonal Skills: Courtesy, tact and diplomacy are essential elements of the job.

Responsibilities

• Greet and welcome members, establish relationships, understand needs, and recommend solutions to improve financial well-being.
• Open new accounts, process loan applications, and balance cash and transactions.
• Assist with deposits, withdrawals, transfers, and handling of negotiable instruments.

Job description

Gulf Winds Credit Union seeks a Member Advocate I in Pensacola to deliver friendly, professional service and support branch operations. You will assist members with deposits, withdrawals, new accounts, and loan applications while promoting Gulf Winds' financial solutions and values.

The role emphasizes customer service, accuracy in cash handling, and teamwork in a fast-paced environment. Evening or weekend shifts may be required as part of branch coverage.