Member Experience Advocate

Northland Area Federal Credit Union; West Branch (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Incentive pay

Annual bonuses

Paid training

Excellent benefits

Job summary

Northland Area Federal Credit Union in Michigan seeks a full-time Member Relationship Representative to greet members, process transactions, and promote financial products. The role focuses on accurate handling of daily activities and delivering friendly, trusted service.

The ideal candidate brings customer service experience, strong communication skills, and a genuine desire to help members achieve financial well-being. Growth opportunities and a supportive team are highlighted in the posting.

Qualifications

• Experience in a credit union or financial institution preferred.
• Strong attention to detail and problem solving.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet members and deliver outstanding service.
• Process daily financial transactions accurately.
• Promote credit union products and services to members.
• Support member education goals and financial literacy initiatives.

Skills

Customer service

Cash handling

Sales oriented

Job description

Northland Area Federal Credit Union in Michigan seeks a full-time Member Relationship Representative to greet members, process transactions, and promote financial products. The role focuses on accurate handling of daily activities and delivering friendly, trusted service.

The ideal candidate brings customer service experience, strong communication skills, and a genuine desire to help members achieve financial well-being. Growth opportunities and a supportive team are highlighted in the posting.