Member Concierge & Shopping Specialist

Walmart Inc.; Williamstown (KY); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Paid time off

Live Better U

401(k) matching

Staff discounts

Job summary

Walmart Inc. is hiring at Sam's Club in Williamstown to support Membership services and member satisfaction. You will promote benefits, process memberships and upgrades, and help customers with purchases while maintaining safety standards and a cooperative team environment.

The role emphasizes accurate order fulfillment, opening and screening member inquiries, and participating in events to reach membership goals, with a strong focus on service and integrity.

Qualifications

• Customer service experience or ability to assist members
• Strong communication and teamwork skills
• Commitment to integrity and ethics in daily work

Responsibilities

• Provides information on Membership benefits and promotes value of products and services
• Processes Memberships, upgrades, and credit accounts
• Delivers member service by identifying needs and resolving issues
• Maintains safety and follows safety standards and policies
• Performs order picking and ensures accuracy of items and invoices
• Supports store operations and participates in events and promotions

Skills

Customer service

Teamwork

Communication

Integrity

Job description

Walmart Inc. is hiring at Sam's Club in Williamstown to support Membership services and member satisfaction. You will promote benefits, process memberships and upgrades, and help customers with purchases while maintaining safety standards and a cooperative team environment.

The role emphasizes accurate order fulfillment, opening and screening member inquiries, and participating in events to reach membership goals, with a strong focus on service and integrity.