Member Concierge & Shopping Specialist

Walmart Inc.; Florida; On-site; USD 21,000 - 28,000; Full time

Job summary

Walmart Inc. in Florida seeks a Membership Associate to inform customers about Membership benefits, promote products and services, and process upgrades and related accounts. You will fulfill specific member orders and assist with purchases while ensuring safety and policy compliance.

The role emphasizes delivering excellent member service, collaborating with team members, and upholding Walmart’s Open Door Policy and integrity standards in daily operations.

Responsibilities

• Develops and supports Membership by providing information on Membership benefits.
• Promotes the value of Company products and services.
• Processes Membership upgrades and credit accounts.
• Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices.
• Delivers Member service by identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and promoting the Company’s products and services.
• Complies with company policies, procedures and standards of ethics and integrity, following the Open Door Policy and applying these in executing business processes and practices.
• Respect the Individual: fosters a culture of belonging, teamwork, and support among associates.
• Act with Integrity: maintains high standards of integrity and accountability, supporting Walmart’s goal of regenerating the company’s positive impact.

Job description

Walmart Inc. in Florida seeks a Membership Associate to inform customers about Membership benefits, promote products and services, and process upgrades and related accounts. You will fulfill specific member orders and assist with purchases while ensuring safety and policy compliance.

The role emphasizes delivering excellent member service, collaborating with team members, and upholding Walmart’s Open Door Policy and integrity standards in daily operations.