Member Concierge & Personal Shopper

Sam's Club; Houma (LA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off (PTO)

Life insurance

Employee discounts

Job summary

Sam's Club in Houma, LA is seeking team members to provide exceptional Member service, process Memberships and upgrades, and assist with order fulfillment and safety compliance. The role emphasizes helping Members, promoting products and services, and maintaining a safe, efficient store environment.

You will handle order pulling, item scanning, and ensuring accurate invoices while supporting multiple store processes and initiatives. Training is provided along with competitive benefits.

Qualifications

• Minimum Qualifications:Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
• Preferred Qualifications:Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Responsibilities

• Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting Sam's Club products and services.
• Delivers and processes Membership information, upgrades, and related benefits, and supports credit account handling.
• Maintains safety and compliance by following safety standards, operating procedures, and reporting unsafe conditions to management.
• Assists with order processing (e.g., Fulfillment & Pull) and ensures accuracy of orders and invoices while keeping items secured for Members.

Job description

Sam's Club in Houma, LA is seeking team members to provide exceptional Member service, process Memberships and upgrades, and assist with order fulfillment and safety compliance. The role emphasizes helping Members, promoting products and services, and maintaining a safe, efficient store environment.

You will handle order pulling, item scanning, and ensuring accurate invoices while supporting multiple store processes and initiatives. Training is provided along with competitive benefits.