Member Concierge & Order Fulfillment Specialist

Walmart; Brooklyn (OH); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Paid time off

Other benefits

Live Better U education benefit

Job summary

Walmart Sam's Club in Brooklyn, OH is seeking associates to support Membership benefits and drive membership goals. The role includes processing memberships, upgrades, credit accounts, and delivering member services on the shop floor. Benefits include health coverage, 401(k), paid time off, and education programs.

Employees participate in events, ensure safety standards, and uphold Walmart's integrity and customer-first culture while leveraging premium pay opportunities where applicable.

Responsibilities

• Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services.
• Processes Membership upgrades and credit accounts.
• Participates in sales and marketing events and aims to meet Membership goals.
• Maintains safety of Facility by following safety standards and guidelines, including safety sweeps and proper handling of hazardous materials.
• Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders and pulling items, scanning, wrapping and palletizing, ensuring accuracy of orders and invoices.
• Manages priorities by using policies, data and resources, collaborating with managers and colleagues.
• Provides Member service by acknowledging needs, assisting with purchasing decisions, locating merchandise, resolving issues and promoting products and services.
• Complies with company policies, ethics and Open Door Policy in executing business processes.
• Fosters respect for individuals and teamwork, communicates with energy and positivity to motivate others.
• Acts with integrity and supports Walmart's goals to be a regenerative company.
• Delivers results while putting the customer first and makes decisions based on reliable information; balances short and long-term priorities.
• Strives for continuous improvement, embraces new technologies and supports others through change.

Job description

Walmart Sam's Club in Brooklyn, OH is seeking associates to support Membership benefits and drive membership goals. The role includes processing memberships, upgrades, credit accounts, and delivering member services on the shop floor. Benefits include health coverage, 401(k), paid time off, and education programs.

Employees participate in events, ensure safety standards, and uphold Walmart's integrity and customer-first culture while leveraging premium pay opportunities where applicable.