Member Concierge & Fulfillment Specialist

Walmart; Kentwood (MI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Paid time off

Other benefits

Live Better U education program

Job summary

Walmart is hiring at our Kentwood, MI location to support Membership services and drive sales through valuable benefits knowledge. You will process memberships, assist with upgrades and related accounts, and participate in sales events while maintaining safety standards.

We offer competitive pay, performance bonuses, and comprehensive benefits. The role emphasizes customer service, teamwork, and integrity within Walmart’s values and safety guidelines.

Responsibilities

• Develops and supports Membership by providing information on Membership benefits and promoting the value of Walmart products and services.
• Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing, and ensuring order accuracy.
• Provides Member service by acknowledging the Member, identifying needs, assisting with purchases, locating merchandise, resolving issues and promoting Walmart products and services.
• Complies with company policies, procedures, and ethics by applying the Open Door Policy and related business practices.
• Delivers customer value by serving our Customers and Members, making informed decisions, and balancing short- and long-term priorities.

Job description

Walmart is hiring at our Kentwood, MI location to support Membership services and drive sales through valuable benefits knowledge. You will process memberships, assist with upgrades and related accounts, and participate in sales events while maintaining safety standards.

We offer competitive pay, performance bonuses, and comprehensive benefits. The role emphasizes customer service, teamwork, and integrity within Walmart’s values and safety guidelines.