Member care and coach

Iron Tribe Fitness; Baton Rouge (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

Iron Tribe Fitness in Baton Rouge, LA is seeking a full-time on-site Member Care and Coach to lead small group sessions and provide individualized coaching cues. You will build relationships with members, track progress, and support nutrition and lifestyle habits aligned with our methodology.

The role involves onboarding new members, maintaining progress records, and creating an encouraging, inclusive training environment while assisting with gym operations and events.

Qualifications

• Experience leading group or individual fitness sessions.
• Strong member care and communication skills.
• Knowledge of exercise science, functional training, and nutrition.
• Excellent organization and time management.
• Team player with community-building abilities.
• Coaching experience or certifications preferred.

Responsibilities

• Lead small group training sessions and provide coaching cues.
• Onboard new members and track progress.
• Build relationships with members and provide ongoing accountability.
• Support nutrition and lifestyle habits aligned with Iron Tribe's methodology.
• Assist with gym operations and community events.

Skills

Group fitness instruction

Member care & communication

Health & fitness knowledge

Organization & time management

Community-building

Coaching experience or certs preferred

Job description

Company Description

Iron Tribe Fitness helps individuals build strength, confidence, and long-term health through expert coaching, proven training programs, and a supportive community. Members receive more than workouts; they benefit from accountability, personalized guidance, nutrition support, and a clear path to progress that fits their busy lives. Iron Tribe primarily serves professionals, parents, and adults approaching or over 40 who want sustainable fitness solutions that support their families, careers, and overall well-being. The organization also focuses on developing coaches and leaders, offering meaningful career paths and opportunities to make a lasting impact on individual lives and communities. Team members join a mission-driven environment that values smarter training, better movement, and higher performance in every area of life.

Role Description

This is a full-time, on-site Member Care and Coach role based in Baton Rouge, LA. The Member Care and Coach team member will lead small group training sessions, provide individualized coaching cues, and ensure safe, effective workouts for members of varying fitness levels. This role includes building strong relationships with members, offering ongoing accountability, and supporting nutrition and lifestyle habits aligned with Iron Tribe's methodology. Daily responsibilities involve onboarding new members, tracking progress, communicating regularly about goals, and creating an encouraging, inclusive training environment. The Member Care and Coach will also support gym operations, including class setup and breakdown, basic facility upkeep, and participation in community events and member engagement initiatives.

Qualifications

• Candidates should possess strong coaching and instruction skills, including experience leading group or individual fitness sessions and providing clear movement guidance.
• Candidates should possess member care and communication skills, including relationship-building, active listening, and the ability to provide supportive accountability and feedback.
• Candidates should possess health and fitness knowledge, such as basic exercise science, functional training principles, and an understanding of sustainable nutrition and lifestyle habits.
• Candidates should possess organizational and time-management skills, including the ability to manage multiple member needs, maintain accurate progress records, and follow established programming and processes.
• Candidates should possess collaboration and community-building skills, including working effectively within a team, contributing to a positive culture, and engaging members in events and initiatives.
• Prior experience in coaching, personal training, or group fitness is highly beneficial; relevant certifications (e.g., personal training or strength and conditioning) are preferred.
• Ability to work on-site in Baton Rouge, LA, including early mornings, evenings, and occasional weekends, as needed to support member schedules.
• Demonstrated passion for helping others improve their health, performance, and overall quality of life.