Member Assist Cart Attendant

Sam's Club; Vernon Hills (IL); On-site; USD 23,419 - 33,062; Part time

Benefits offered by this job

Health benefits including medical, vision and dental coverage

401(k) and stock purchase options

Employee discounts

Job summary

A leading retail chain is looking for a Member Assist Cart Attendant to enhance member experiences. Responsibilities include ensuring a well-kept parking lot, assisting members with their purchases, and providing exceptional customer service. This part-time role requires a positive attitude and the ability to thrive in a fast-paced environment and offers an hourly wage of $17.00 to $24.00, along with various benefits.

Qualifications

• Thrives in fast-paced environments.
• Can stand for long periods of time.
• Keeps member satisfaction as a top priority.

Responsibilities

• Ensures club pick-up orders are filled and notifying members of delays.
• Maintains safety of the facility conducting safety sweeps.
• Provides member service by assisting with purchasing decisions.

Skills

Customer Service

Problem Solving

Multi-tasking

Positive Attitude

Attention to Detail

Job description

Join to apply for the Member Assist Cart Attendant role at Sam's Club.

This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $24.00/hr

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our members’ entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

You will meet these criteria

• You thrive in fast-paced environments
• You’re a multi-tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

You will make an impact by

• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member-ready area

What you'll do

• Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable; offering alternatives when needed; ensuring items are packaged according to company policies; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; promoting company products and services.
• Maintains safety of facility according to company policies by conducting safety sweeps; handling merchandise according to procedures; reporting unsafe situations to facility management.
• Provides member service by acknowledging members and identifying needs; assisting with purchasing decisions; processing purchases and payments according to policies for different membership and payment types; using cash registers; locating and organizing merchandise; zoning designated areas; resolving issues; promoting products and services; maintaining availability of carts/flatbeds; assisting with transporting items; using cart retrieval equipment; maintaining parking lot cleanliness.
• Complies with company policies and standards of ethics and integrity; applying Open Door Policy in business processes and practices.
• Completes work assignments by using policies, data, and resources; collaborating with managers, co-workers, customers, and partners; prioritizing deadlines; communicating progress; identifying improvements and adapting to change.

Benefits and compensation

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• PTO and other leave benefits; details depend on job classification and length of employment
• Other benefits include disability coverage, employee discounts, military leave pay, and more

The hourly wage range for this position is $17.00 to $24.00. Additional compensation in the form of premiums may be paid in specific circumstances. Premiums may be based on schedule, facility, season, or work performed. Multiple premiums may apply if applicable criteria are met.

Qualifications

Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Service

Primary Location: 335 N Milwaukee Ave, Vernon Hills, IL 60061-1561, United States

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Retail

Sam's Club is an equal opportunity employer. Referrals increase your chances of interviewing at Sam's Club.