Member Assist Cart Attendant

Sam's Club; Vacaville (CA); On-site; USD 23,419 - 33,062; Part time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Education benefits

Job summary

A leading retail chain is seeking a part-time Member Assist Cart Attendant in Vacaville, CA. Responsibilities include ensuring member satisfaction through excellent customer service, maintaining safety in the parking lot, and assisting with purchases. Ideal candidates will have strong communication skills, a proactive attitude, and the ability to work in varying weather conditions. The position offers competitive pay and health benefits.

Qualifications

• Customer service skills are essential for assisting members and addressing their needs.
• Familiarity with safety protocols to maintain a safe environment.
• Good communication skills for interacting with members and team members.

Responsibilities

• Ensure club pick up orders are filled and communicate with members about their orders.
• Conduct safety sweeps and maintain safety of the facility.
• Assist members with purchasing decisions and manage transactions.
• Implement company policies and maintain ethics and integrity.
• Complete assignments by collaborating with team members and adapting to feedback.
• Provide exceptional customer service and maintain a clean area.

Skills

Customer service

Safety awareness

Communication

Ability to work in various weather

Job description

Join to apply for the Member Assist Cart Attendant role at Sam's Club

Base Pay Range

$17.00/hr – $24.00/hr

Position Summary

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well‑kept parking lot which includes helping members with their purchases, ensuring that carts are ready and available, assisting members in loading their vehicles, and supporting a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

Responsibilities

• Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informs members when products are unavailable; offers alternative product options; ensures products are selected and packaged according to company policies and procedures; ensures items are dispensed when members arrive for pickup; resolves member issues and concerns; and promotes the company’s products and services.
• Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.
• Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company’s products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
• Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co‑workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
• Maintains a positive attitude by smiling, greeting and thanking members; provides exceptional customer service to members across the club as needed, answering any questions they may have; and maintains a clean, neat, and member‑ready area.

Benefits

• Health benefits: medical, vision and dental coverage.
• Financial benefits: 401(k), stock purchase and company‑paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U: company‑paid education benefit program for full‑time and part‑time associates, covering tuition, books and fees for degrees, certificates and English Language Learning.

Employment Policy

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Location

1500 Helen Power Dr, Vacaville, CA 95687‑3506, United States of America

Seniority Level

• Entry level

Employment Type

• Part‑time

Job Function

• Management and Manufacturing
• Retail

Additional Information

Other positions available include temporary or seasonal roles such as Stock Team Member, Freezer/ Cooler and Deli Stocker Associate, and Customer Service Representative – State Farm Agent Team Member. For more details on those opportunities, please visit the respective job postings.