Member Assist Cart Attendant

Sam's Club; Janesville (WI); Presencial; USD 22 041 - 31 684; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Health benefits including medical, vision, and dental coverage

401(k) and stock purchase options

Paid time off benefits including parental and bereavement leave

Employee discounts

Resumo da oferta

A retail membership club is seeking a part-time Member Assist Cart Attendant in Janesville, Wisconsin. This role involves ensuring a pleasant shopping experience by assisting members, maintaining a clean environment, and processing purchases. Ideal candidates possess strong customer service skills and the ability to multitask effectively.

Qualificações

• Ability to stand for long periods and work in a fast-paced environment.
• Capable of multitasking with a strong focus on member satisfaction.
• Strong problem-solving skills and a customer-service mindset.

Responsabilidades

• Ensure parking lot and carts are ready for members.
• Provide exceptional customer service to assist members.
• Process member purchases and payments.

Conhecimentos

Customer service mindset

Strong problem-solving skills

Ability to multitask

Descrição da oferta de emprego

Overview

Member Assist Cart Attendant at Sam's Club. Base pay range: $16.00/hr - $23.00/hr. The role focuses on shaping the member’s shopping experience by delivering a positive first and last impression in daily operations.

Responsibilities

• Ensure a well-kept parking lot and ready carts; assist members with their purchases and help load items into vehicles.
• Maintain a clean, neat, and member-ready area; sweep and report unsafe conditions as needed.
• Provide exceptional customer service by acknowledging members, answering questions, and guiding purchasing decisions.
• Process member purchases and payments according to company policies; utilize cash registers as required; locate and organize merchandise; zone designated areas; ensure availability of carts/flatbeds.
• Assist members with transporting items and use cart retrieval equipment per policies and procedures.
• Adhere to company policies, procedures, ethics, and integrity standards; contribute to continuous improvement and adapt to change.

What You’ll Do

• Contact members when pickup times are delayed or items are unavailable; offer alternatives when needed and ensure items are prepared for pickup.
• Promote the company’s products and services and resolve member issues and concerns.
• Maintain safety of the facility by following procedures for handling merchandise and reporting unsafe situations to management.

Qualifications

• Ability to stand for long periods and work in a fast-paced environment; capable multitasking with a strong focus on member satisfaction.
• Strong problem-solving skills and a customer-service mindset; ability to work quickly and accurately.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; PTO/PPTO may apply toward vacation, sick leave, holidays, etc.
• Other benefits include short-term and long-term disability, employee discounts, Military Leave Pay, and more.

The hourly wage range for this position is $16.00 to $23.00. Additional compensation may include premiums based on schedule, facility, season, or work performed. Terms subject to plan terms and eligibility. This is a part-time role at Sam’s Club.