Member Assist Cart Attendant

Sam's Club; Cincinnati (OH); On-site; USD 22,041 - 31,684; Part time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k) and company-paid life insurance

Paid time off including vacation and sick leave

Company discounts

Job summary

A leading retail store in Cincinnati is looking for a Member Assist Cart Attendant. This part-time position involves assisting members with their purchases, ensuring a clean parking lot, and providing exceptional customer service. Ideal for individuals who enjoy working in a fast-paced environment and can maintain a positive attitude under various conditions. The role offers competitive pay and a supportive workplace.

Qualifications

• Ability to stand for long periods while assisting customers.
• Excellent communication skills to greet and assist members.
• Capacity to maintain a clean and organized working area.

Responsibilities

• Assist members with their purchases and loading items into vehicles.
• Ensure a clean and well-kept parking lot and cart area.
• Provide exceptional customer service and resolve member concerns.

Skills

Customer service skills

Multi-tasking

Problem-solving

Positive attitude

Job description

Join to apply for the Member Assist Cart Attendant role at Sam's Club

Position Summary: We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well‑kept parking lot, helping members with their purchases, and ensuring there are carts ready and available. You will also assist our members with loading their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

Responsibilities

• You thrive in fast-paced environments
• You’re a multi-tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You’re a problem solver who tackles obstacles head‑on to ensure each task is completed with excellence

• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member‑ready area

Additional Duties

Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable; offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services.

Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.

Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co‑workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company‑paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Pay Range

The hourly wage range for this position is $16.00 to $23.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Job Details

Primary Location: 5375 N Bend Rd, Cincinnati, OH 45247-7601, United States of America

Seniority level: Entry level

Employment type: Part‑time

Job function: Management and Manufacturing

Industries: Retail

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.