Member Advisor: Build Members' Financial Wellness

Park View Federal Credit Union; Broadway (VA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

Life & Disability Insurance

401k Retirement Account

Education Reimbursement Program

Wellness Allowance

PTO + Volunteer Day

Paid Holidays

Job summary

Park View Federal Credit Union in Broadway, VA is seeking a Member Advisor for our Contact Center to help members improve their financial lives and grow their careers. You will handle transactions, accounts, online banking, and card services while guiding members to the best products for their goals.

We offer strong training, a team-oriented environment, and growth opportunities. This full-time role includes health, retirement, and wellness benefits, with a typical schedule around 40 hours

Qualifications

• Bachelor's degree preferred.
• Friendly and represent the credit union professionally.
• Competence with computer technology.
• High level of accuracy and attention to detail.
• Desire to learn and progress.
• Ability to be flexible with hours and days off; full-time schedule ~40 hours/week.
• Knowledge of financial products and services is a plus.

Responsibilities

• Work directly with Park View members on transactions, accounts, online banking, and cards, and advise them how to best use our products and services to meet personal financial goals.
• Build relationships with our members and ensure they think of Park View first by listening and solving their problems.
• Learn about our products and services to help members reach their goals and participate in our training program to grow.
• Enhance our work environment by being a collaborative, creative, and hardworking team member.

Skills

Customer service

Communication

Tech proficiency

Attention to detail

Learning mindset

Team collaboration

Education

Bachelor's degree

Job description

Park View Federal Credit Union in Broadway, VA is seeking a Member Advisor for our Contact Center to help members improve their financial lives and grow their careers. You will handle transactions, accounts, online banking, and card services while guiding members to the best products for their goals.

We offer strong training, a team-oriented environment, and growth opportunities. This full-time role includes health, retirement, and wellness benefits, with a typical schedule around 40 hours