Meetings Coordinator, NCAA Conference Center

Short's Travel Management; Indianapolis (IN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) plan

Paid Time Off

Job summary

Short’s Travel Management, a leading NCAA athletic travel provider, seeks a Meetings Coordinator for the NCAA Meetings and Convention team. This on-site role in Indianapolis supports planning, executing, and reconciling meetings and events with the conference center and vendors.

You’ll collaborate with the events team, manage room setups, catering, A/V, and client communication, delivering exceptional service to internal and external stakeholders.

Responsibilities

• Collaborates on NCAA Conference Center operations with the planning team and vendors.
• Plans and executes internal meetings, including room setups, catering, and A/V.
• Acts as Short’s Travel meeting and events office interface at the NCAA office.
• Learns all Short’s Travel systems: meeting requests, registration, and purchase card reconciliation.
• Assists the director of events, housing manager, and planners as needed.
• Provides excellent customer service with listening, negotiation, and timely follow-up.
• Communicates with clients and colleagues by phone, email, and in person.

Job description

Short’s Travel Management, a leading provider of NCAA Athletic travel for collegiate athletics has a immediate opening for a Meetings Coordinator with it’s NCAA Meetings and Convention team. We have a great team culture where we genuinely enjoy who we work with. So if you have meeting and events experience, this may be a great fit for you!

This full-time, hourly position is on-site, located in Indianapolis, IN.

What you can expect in this role: This role is responsible for assisting with designated aspects of NCAA meetings and events, including planning, executing and reconciliation. This position will work primarily within the NCAA Conference Center, alongside the meeting and event planning team and vendors. It will also be responsible for working with clients to organize and coordinate logistics for internal meetings and events.

• Competitive pay rate commensurate with experience
• Medical Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• 401(k) plan
• Paid Time Off

Essential Functions:

• Collaborates on the day-to-day operations of the NCAA Conference Center with Short’s Travel meeting and event planning team and other respective vendors.
• Demonstrates meeting planning knowledge, skills and abilities specifically as it relates to the daily planning and execution of NCAA internal meetings, to include room set-ups, catering and audio-visual needs.
• Serves as Short's Travel meeting and events office client interface at NCAA office.
• Learns all areas of Short’s Travel systems and processes including meeting requests, registration, purchase card use and reconciliation.
• Assists director of events, housing manager, and meeting and event planners as needed.
• Utilizes exceptional customer service capabilities including, but not limited to: above average listening skills, negotiating and communication skills, creative thinking mindset with problem solving capabilities, detail oriented with excellent, timely follow through.
• Ability to communicate with a variety of people in multiple facets not limited to: verbally, phone, email, etc.
• Deliver excellent customer service through clear communication, problem solving, and timely follow through.
• Provides support with venue sourcing and contracting, predominantly restaurants with private dining rooms. Negotiate the best rates