Meeting & Events Coordinator

Jones Lang LaSalle Incorporated; Chicago (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Holidays

Daily Pay early access to wages

Job summary

Jones Lang LaSalle in Chicago, IL is seeking a Meetings & Events Coordinator to manage the full lifecycle of meetings and events, from intake through flawless execution to post-event analysis, ensuring every detail reflects our commitment to excellence.

You will partner with clients, vendors and internal teams to deliver seamless events, handle venue scheduling, AV support, COI admin, and post-event debriefs, while maintaining organized records in our systems.

Qualifications

• High school diploma or GED equivalent.
• 1–2 years of experience in event planning, project management, hospitality, or related field.
• Exceptional customer service and hospitality focus.
• Excellent time management and communication across all levels, including executives.
• Ability to multi-task in a fast-paced environment with multiple priorities.
• Highly collaborative with strong interpersonal skills and initiative.

Responsibilities

• Serve as primary client contact for event needs including space, AV, and hospitality within SLAs.
• Manage end-to-end event lifecycle from intake to completion and post-event analysis.
• Execute meetings and events, coordinating with venues, shipments, and guest lists.
• Coordinate COI administration and maintain compliant records.
• Provide basic AV support and ensure smooth attendee experience.
• Document event programs and activities in client systems and logs.
• Lead pre-event planning calls and post-event debriefs to drive improvements.

Skills

Event planning

Customer service

Multitasking

Verbal/written communication

Collaboration

Education

High school diploma or GED

Tools

Google Suite

Slack

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Meeting & Events Coordinator – JLL

What this job involves

As a Meeting & Events Coordinator at JLL, you'll be at the heart of creating exceptional workplace experiences that bring people together and leave lasting impressions. This role is about more than logistics—it's about crafting moments that matter for our clients and their teams. You'll manage the full lifecycle of meetings and events, from initial consultation through flawless execution and post-event analysis, ensuring every detail reflects our commitment to excellence. We believe the most effective teams are built when everyone is empowered to thrive, and you'll see this philosophy come to life as you collaborate with clients, vendors, and colleagues to deliver seamless events. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this daily as you partner with internal business partners and stakeholders across all levels of the organization.

What your day-to-day will look like:

• Serve as the primary point of contact for clients, consulting on event needs including space requirements, physical setup, audiovisual support, and hospitality services while responding to requests in accordance with established Service Level Agreements
• Manage the end-to-end event lifecycle from intake through completion, including triaging incoming requests, evaluating space availability and resource alignment, coordinating with internal business partners to gather information, and proposing alternatives when needed
• Execute simple and complex meetings and events, handling all operations, functions, and logistics including venue scheduling using client software systems, coordinating shipments and guest lists, and troubleshooting setup issues to ensure seamless delivery
• Coordinate Certificate of Insurance (COI) administrative support by requesting and collecting documentation from vendors, submitting and tracking COIs through compliance platforms, and maintaining organized records while notifying stakeholders of any compliance gaps
• Provide basic audiovisual support including microphone setup, sound system activation, and plug-and-play computer connections to enhance the attendee experience
• Utilize ticketing systems including Corrigo, Google Calendar, Social Tables, Slack, and Google Workspace to document and manage event programs, logging all activities, requests, and issues accurately in designated client systems
• Conduct pre-event planning kick-off calls, serve as day-of point of contact, facilitate post-event debriefs, document lessons learned, review survey feedback, and identify service enhancement opportunities to drive continuous improvement

Required qualifications:

• High school diploma or GED equivalent
• 1-2 years of experience in event planning, project management, hospitality, or a related field
• Exceptional customer service skills with a passion for hospitality and creating memorable client experiences
• Excellent time management and verbal/written communication skills with the ability to communicate professionally across all organizational levels, including C-suite executives
• Proven ability to multi-task in a fast‑paced environment while managing multiple priorities and delivering results
• Highly collaborative with strong interpersonal skills, initiative, integrity, and good judgment
• Flexible scheduling availability for early morning and evening event support, with weekend availability as event schedules require

Preferred qualifications:

• Bachelor's degree or proven experience as an event planner or organizer
• Proficiency in Google Suite applications and Slack
• Certified Meeting Professional (CMP) or similar industry certification
• Experience coordinating workplace events in a corporate or professional services environment
• Familiarity with event technology platforms and virtual/hybrid event best practices

Schedule:

Monday-Friday, 8:00 AM - 5:00 PM and flexibility for early mornings, evenings, and occasional weekends when events require.

Location:

Chicago, IL

On-site –Chicago, IL

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Personalized benefits that support personal well‑being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job‑related convictions will be considered and will not automatically disqualify the candidate.

For candidates in the United States, please see a fully copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.