MedTech Field Service Technician - On-Call / Per Diem - Eugene/Portland, OR

IQVIA; Portland (OR); On-site; USD 34,440 - 48,216; Part time

Job summary

A leading healthcare technology company is seeking a MedTech Field Service Technician in Portland to work on an on-call, per-diem basis. Responsibilities include troubleshooting, repairing, and updating medical devices, as well as assisting with installations. Candidates should have experience in electronics and excellent customer service skills. Travel requirements involve local support and an active driver's license. This position does not include medical benefits.

Qualifications

• Experience supporting automation equipment in a healthcare setting preferred.
• Background in customer service or technical fields is beneficial.
• Must be able to lift up to 70 lbs.

Responsibilities

• Troubleshoot, repair, and document device activity.
• Replace hardware and apply software updates.
• Assist with installation and implementation of new devices.

Skills

Intermediate troubleshooting in electronics, mechanics, and electromechanical systems

Strong communication skills

Exceptional customer support ability

Job description

MedTech Field Service Technician - On-Call / Per Diem - Eugene/Portland, OR

IQVIA is looking for a MedTech Field Service Technician to work on an on-call, per-diem basis. You will troubleshoot, repair, and update medical devices in hospitals, pharmacies, and other clinical settings, focusing on an automated medication dispensing system.

What you will do

• Troubleshoot, repair, and document device activity.
• Replace hardware parts, apply software updates and calibrations.
• Perform bi-annual or yearly preventative maintenance as required by customers.
• Assist with installation and implementation of new devices at customer locations.
• Conduct routine system checks and record data from product tests after installation and configuration.
• Maintain and stock parts and tools assigned by the customer.
• Be available on‑call, including nights and weekends.

Job Requirements

• Intermediate troubleshooting in electronics, mechanics, and electromechanical systems.
• Experience as a military, computer, or other complex electronics technician preferred; experience supporting automation equipment in a healthcare setting a plus.
• Background in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy tech, electronics, electrical, or IT beneficial.
• Strong communication skills and exceptional customer support ability.
• Must be able to push, pull, stoop, bend, and lift up to 70 lbs.
• Must clear hospital vendor credentialing, including proof of vaccination status.

Travel Requirement

• Travel locally up to 2–3 hours to support customer needs.
• Respond and arrive at customer sites within the service ticket’s SLA (within 4, 8, 12, or 24 hours).
• Must have an active driver’s license and a personal vehicle for job‑related assignments.
• Travel time and mileage are paid.

Preferred Attributes

• A+ certification preferred.
• Ability to work independently with minimal supervision.

Benefits

This position is not eligible for medical benefits.

Vaccine / Immunization / Hospital Credentialing Requirement

Individuals must complete credentials and meet immunization requirements including MMR, Varicella, TB test, Tdap, Hepatitis B, seasonal influenza, and COVID‑19 primary series. IQVIA complies with applicable laws regarding accommodations, but client requirements may supersede.

Equal Opportunity Employer

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.