MedTech Field Service Technician - Part Time - Omaha, NE

IQVIA; Carlsbad (CA); On-site; USD 43,000 - 48,000; Part time

Benefits offered by this job

Paid training

Job summary

IQVIA MedTech CFS seeks a dedicated Field Service Technician to troubleshoot, repair and update automated dispensing systems in hospitals and clinics across California. This on-call, part-time role offers about 20-25 hours per week with an anticipated start in October 2026 and requires local travel.

You will install new devices, perform preventive maintenance, document activities, stock parts, and respond to service tickets within SLA windows. Training is provided and paid.

Qualifications

• Intermediate troubleshooting in electronics, mechanics, and electromechanical systems.
• Experience as a military technician or electronics technician preferred.
• Healthcare field service experience is a plus.
• Experience in healthcare, field service, biomedical, maintenance, or IT is beneficial.
• Strong communication and customer support skills.
• Must be able to lift to 70 lbs and clear hospital credentialing; immunizations may be required.

Responsibilities

• Troubleshoot and repair existing devices and document the activities performed.
• Replace hardware parts, as well as software updates and calibrations.
• Perform bi-annual or yearly preventative maintenance as determined by the customer.
• Assist in the installation and implementation of new devices at customer locations.
• Conduct routine system checks and record data from product tests after installation and configuration.
• Maintain and stock parts and tools assigned by customer.
• Be available on-call including nights and weekends.
• Training for this role will be provided and is paid.

Skills

Electronics troubleshooting

Mechanical skills

Customer support

On-site service

Documentation

Tools

Calibration tools

Diagnostic equipment

Medical device software updates

Job description

Our MedTech Field Service Technician experiences a unique opportunity employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for troubleshooting, repairing, and updating medical devices inside of hospitals, pharmacies and other clinical settings. The current product line being supported is an automated medication dispensing system. This is an ON-CALL, Field Service Technician opportunity with approximately 20-25 hours per week. While the hours are estimated and need is not guaranteed, this is historically the need. Please note: This role has an anticipated start date of October 2026.

What you will be doing in the role

• Troubleshoot and repair existing devices and document the activities performed.
• Replace hardware parts, as well as software updates and calibrations.
• Perform bi-annual or yearly preventative maintenance as determined by the customer.
• Assist in the installation and implementation of new devices at customer locations.
• Conduct routine system checks and record data from product tests after installation and configuration.
• Maintain and stock parts and tools assigned by customer.
• Be available on-call including nights and weekends.
• Training for this role will be provided and is paid.

Job Requirements

• Must have intermediate troubleshooting abilities in the disciplines of electronics, mechanics, and electromechanical systems.
• Experience as a military technician, computer technician or other complex electronics technician preferred.
• Experience supporting automation equipment in a healthcare setting is a plus.
• Experience in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work, or IT is beneficial for this position.
• Strong communication skills and ability to provide exceptional customer support.
• This position requires a considerable amount of pushing, pulling, stooping, bending, and lifting to 70 LBS.
• Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required Position may/will require up to date immunizations.

Travel Requirement

• Travel locally for up to 2-3 hours to support customer needs.
• Respond to and arrive at customer sites within the service ticket’s Service Level Agreement (within 4 hours, 8 hours, 12 hours, or 24 hours per the details of each ticket).
• Must have an active driver license and a personal vehicle to use for job related assignments.
• Travel, and your time traveling is paid, as is mileage.

Preferred Attributes

• A+ certification preferred.
• Ability to work independently in customer settings with minimal supervision.

Benefits

• This position is not eligible for our Medical Benefits.

Vaccine/Immunization/Hospital Credentialing Requirement

• Measles, Mumps & Rubella vaccine;
• Varicella (chicken pox) vaccine;
• Negative Tuberculosis (TB) Test;
• Tetanus, Diphtheria & Pertussis (Tdap) vaccine;
• Hepatitis B vaccine;
• Influenza vaccine (seasonal);
• COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)).
• Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client’s requirements may supersede this.

Due to the nature of this role, it is not eligible for Visa sponsorship.

About IQVIA

IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role is $31 - $35 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere.

Thank you for your interest in growing your career with us.