Medium Voltage Service Account Manager - Houston, TX

Upgrade Resources; Houston (TX); On-site; USD 150,000 - 175,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental insurance

Vision insurance

Annual bonus

Life insurance

Disability insurance

Flexible spending plans

Parental leave

Paid holidays

Job summary

Upgrade Resources in Houston is seeking a seasoned Medium Voltage Service Account Manager to own sales, estimating, and production management for industrial service work in the Houston market. The role emphasizes meeting or beating margin targets while building long-term customer relationships and pursuing new accounts.

The position requires leading a technician team, maintaining staffing and pricing accuracy, and ensuring delivery excellence from proposal through completion.

Qualifications

• Proven experience in electrical service sales, estimating, or account management.

Responsibilities

• Drive sales, estimating, and production management for medium voltage and industrial service work to meet or beat margin.
• Develop and maintain long-term relationships with existing service customers.
• Pursue new customers along vertical lines, including manufacturing, industrial, healthcare, and property management.
• Support business development efforts on new leads and proposals.
• Prepare accurate estimates, budgets, and forecasts for service projects.
• Track labor, material, and job cost and correct course when performance drifts.
• Recruit, train, supervise, and motivate technicians in the department.
• Maintain schedule and deadline performance across all active service jobs.
• Serve as the customer's primary point of contact from proposal through completion and collection.

Skills

Electrical service sales

Estimating

Account management

People management

Budgeting

Forecasting

Labor tracking

Scheduling

Communication skills

Customer relationships

Job description

Job Title: Medium Voltage Service Account Manager - Houston, TX

Location: Houston, TX - Office and field
Employment Type: Full-Time
Salary: $150,000 - $175,000 Annually + Performance bonus

Company Introduction

This opportunity is with one of the largest open-shop electrical contractors in Texas, ranked among the top 10 electrical contractors in the state, with a 30+ year track record and expanding operations across Oklahoma. The company's expertise spans nearly every corner of electrical construction, from design-build and industrial work to large-scale healthcare, aviation, education, and data center projects, and it has built a reputation with general contractors for precision, reliability, and on-time delivery.

The company runs one of the strongest VDC/BIM departments in the state, producing shop drawings to a rigorous LOD 400 detail level and coordinating directly with an in-house prefabrication department to speed up field installation and reduce on-site labor. The virtual design team averages well over a decade of electrical industry experience, and the department fosters a detail-oriented, collaborative culture built on clear communication and dependable delivery.

Role Overview

The Medium Voltage Service Account Manager owns the sales, estimating, and production management of medium voltage and industrial service work in the Houston market, with accountability for meeting or beating margin targets. The role builds and holds long-term customer relationships, pursues new accounts along vertical lines, and supports business development on incoming leads.

Just as important, this person grows the department. The Account Manager trains, supervises, and motivates the technician team, maintains schedule and deadline performance, and makes sure every job is staffed, priced, and delivered the right way.

Core Responsibilities

• Drive sales, estimating, and production management for medium voltage and industrial service work to meet or beat margin
• Develop and maintain long-term relationships with existing service customers
• Pursue new customers along vertical lines, including manufacturing, industrial, healthcare, and property management
• Support business development efforts on new leads and proposals
• Prepare accurate estimates, budgets, and forecasts for service projects
• Track labor, material, and job cost and correct course when performance drifts
• Recruit, train, supervise, and motivate technicians in the department
• Maintain schedule and deadline performance across all active service jobs
• Serve as the customer's primary point of contact from proposal through completion and collection

Required Background

• Proven experience in electrical service sales, estimating, or account management
• Working knowledge of medium voltage distribution, switchgear, and industrial power systems
• Demonstrated people, process, and performance management skills
• Strong budgeting, forecasting, and customer acquisition experience
• Strong labor tracking, job cost, and scheduling skills
• Excellent written and verbal communication skills
• Texas Journeyman or Master Electrician license preferred
• Established customer relationships in the Houston industrial or commercial market a plus
• Valid driver's license

Compensation & Perks

• Competitive salary based on experience
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Annual bonus program based on performance, achievement, and company profitability
• Term life, AD&D, and voluntary life insurance
• Disability income protection insurance
• Pre-tax flexible spending plans (health and dependent care)
• Paid parental leave
• Paid holidays, vacation, and personal time
• Company laptop, tablet, phone
• Fuel and Toll Reimbursement
• Training and professional development opportunities
• Path for advancement into senior and leadership roles