Medication Use Technology Analyst - Senior / Intermediate

Michigan Medicine; Ann Arbor (MI); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Comprehensive training

Retirement savings plan

Paid time off

Family care support

Job summary

Michigan Medicine seeks an Applications Systems Analyst to join our Pharmacy Technology team, supporting Outpatient and Specialty Pharmacy systems to improve patient care. You will collaborate with pharmacists, clinicians, and IT teams to optimize medication-use workflows and ensure regulatory compliance.

Responsibilities include planning, implementing, testing, and maintaining applications, participating in upgrades, and ensuring documentation and disaster recovery strategies.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 5+ years of experience as an IT systems analyst.
• Working knowledge of Windows operating systems.
• Familiarity with IT project management principles.

Responsibilities

• Plan, implement and maintain Outpatient and Specialty Pharmacy applications to meet department needs.
• Support pharmacy applications including testing, installation, system design, and documentation.
• Analyze business needs and translate requirements into safe, effective system solutions.

Skills

IT systems analysis

Windows OS

IT project management

Education

Bachelor's degree or equivalent

Tools

Epic Willow Ambulatory

Epic Compass Rose

HL7 interfaces

Pharmacy automation systems

Job description

Job Summary

Health Information Technology and Services at University of Michigan Health is looking for an Applications Systems Analyst to join our Pharmacy Technology team to support systems for Outpatient and Specialty Pharmacy. You will report to the Manager of Outpatient Pharmacy Applications and be a part of an exciting expansion of pharmacy services for our patients. We have a diverse team of analysts and clinical pharmacists who support technology solutions for the pharmacy at our institution.

The areas of Outpatient and Specialty Pharmacy are rapidly growing, and our team is playing a significant role in installing, supporting, and optimizing pharmacy systems to support patient care activities. The analyst will partner closely with pharmacists, providers, operational leaders, and technology teams to support medication-use workflows, medication safety initiatives, regulatory requirements, and optimization of pharmacy technology solutions across ambulatory and specialty pharmacy environments.

Responsibilities

• Plan, implement and maintain Outpatient and Specialty Pharmacy operational and clinical applications to meet department needs
• Support Outpatient and Specialty Pharmacy applications including testing, installation, system design, and system documentation
• Partner with pharmacists, clinicians, and operational stakeholders to analyze business needs and translate requirements into safe and effective system solutions.
• Participate in project activities (application upgrades, and new application implementations)
• Perform business analysis activities for all system documentation and organization including disaster recovery and system configuration
• Complete compliance and security audit requirements for Outpatient and Specialty Pharmacy applications and systems
• Support medication safety and quality initiatives through system optimization, clinical decision support review, and workflow analysis.
• Troubleshoot complex pharmacy informatics issues in collaboration with technical teams, application vendors, and operational departments.
• Participate in on-call program for application continuity of operations.

Required Qualifications

Senior Level

• Bachelor's degree or equivalent combination of education and experience
• 5+ years of experience as an IT systems analyst
• Working knowledge of Windows operating systems
• Familiarity with IT project management principles

Intermediate Level

• Bachelor's degree or equivalent combination of education and experience
• 2-3 years of experience as an IT systems analyst
• Working knowledge of Windows operating systems
• Familiarity with IT project management principles

Desired Qualifications

• Experience implementing IT healthcare solutions
• Familiarity with HIPAA and other healthcare information regulations and requirements
• Familiarity with community or specialty pharmacy operations
• Knowledge of medication safety principles and clinical decision support
• Experience supporting medication records and e-prescribing workflows
• Experience with pharmacy automation systems
• Experience with HL7 interfaces and messages
• Experience with Epic Willow Ambulatory (certification or proficiency preferred)
• Experience with Epic Compass Rose (certification or proficiency preferred)
• 2+ years exposure to clinical informatics

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Locations

This position is being made available with the ability for you to negotiate alternative work schedules and remote/on-site options to suit your work-life balance. You may be required to attend onsite meetings and conduct in person training once conditions allow which will require the ability to be on-site. Apply to be part of a strong team that partners with our institution, community, and each other.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

Benefits

We offer a benefits package that includes comprehensive training and career development opportunities, generous retirement savings plans, ample paid time off, and a wealth of family care support: https://careers.umich.edu/benefits

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.